Overview

Job description

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 4 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Product Manager to join our Mobile Customer Experience team, working closely with Italian Sales, Customer Support, and other business and technology teams to create a great app experience for our growing customer base.

The app team plays a key role in delighting our customers with convenient, fast, and simple UX experiences across the customer’s life at Prima – purchasing a policy, conducting self-service activities (e.g., suspending a policy, opening a claim, requesting roadside assistance), and renewing their policy. That’s why we have millions of downloads and exceptionally high ratings across our Apple and Android offerings.

You’ll focus on reimagining how to deliver a best-in-class app experience to our millions of customers through scalable product solutions.

Excited to make an impact? Here are the details

What you'll do:

Define the product: alongside engineering and business teams, define the detailed roadmap and product specifications for all relevant app solutions we will implement to address the pain points and opportunities for our end customers.

Product discovery: work closely with behavioral data and stakeholders to identify the most pressing product opportunities for our app, validating ideas through research, experiments, and rapid iterations to ensure we build what truly matters.

Prioritisation and planning: prioritise and plan the product development efforts with the development teams and your stakeholders.

Product delivery: collaborate with a cross-functional agile team to deliver on your plans, organising and taking part in the day-to-day work, and making sure that everyone is working towards the same goals.

Stakeholder management: your primary stakeholders will be Italian Sales and Customer Support, but also working closely with Compliance, Claims, and many technical teams across the company.

What we're looking for:

Product-minded: 3+ years of experience building software products with tangible impact. Ideally customer-facing products where deep user empathy is needed.

Analytical and pragmatic: you break down problems, back up decisions with data, and keep your eye on the outcome.

Agile-savvy: comfortable driving product development with cross-functional teams in fast-paced environments.

Clear communicator: able to convey ideas across disciplines and cultures; fluent in English (and ideally Italian).

Adaptable: you roll with change, stay curious and push yourself (and your team) to keep improving.

Tech-comfortable: you’ve worked with complex systems and can navigate technical conversations with ease.

Nice-to-have:

Experience with native mobile ecosystems (Android/iOS) and close collaboration with engineers and designers.

Strong grasp of app release cycles, store processes, and hybrid setups (webviews, APIs).

Ability to balance app-specific and cross-domain needs across multiple business areas.

Experience in regulated industries (e.g. insurance) and/or working across diverse markets.

Why you’ll love it here

We want to make Prima a happy and empowering place to work. So if you decide to join us, you can expect plenty of perks..

🤸 Work Your Way: Enjoy full flexibility – work from home, the office or a mix of both. Plus, work from anywhere for up to 30 days a year.

🏁 Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.

🌈 Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.

Think you’re a match? Apply now.

At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.

Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at talent.acquisition@prima.it. Let’s build the future of insurance, together.

Job info

Full-remote available

Location: Milan - Italy
Department: Product Development
Job function: Product
Employment: Permanent Employment