Operations Manager UK

Facility & Office Management:

Lead the evolution of our office spaces, including vendor partnerships, building management, and major office projects

Take immediate ownership of our London office optimisation, working with the UK leadership team, international teams, and external partners

Shape office spaces to reflect Prima’s DNA and team needs

Support any upcoming office expansion

Ensure full Health & Safety compliance in line with UK regulations; manage risk assessments, emergency procedures, site inductions and related responsibilities

Office Operations & Process Excellence:

Build and scale processes that support business growth (e.g., onboarding/offboarding, employee services, reception, office moves)

Identify inefficiencies and introduce practical, data-driven improvements

Roll out tools and systems (e.g. desk booking, visitor systems, project/task tracking, Ops reporting dashboards)

Set up and prioritise Ops team routines and reporting

Team & business events coordination:

Plan and deliver socials and team events

Bring a high-energy, can-do mindset and creativity to enhance the day-to-day office and team experience

Support key moments and initiatives around events, culture that drives employee engagement

Team Management & Development and Cross-Functional Collaboration:

Lead the UK Operations team, reporting into the UK Head of Finance

Collaborate closely with Operations teams in Italy and Spain

Develop the team’s skills and responsibilities over time to support business needs

Align closely with Finance and People teams to make sure Operations support broader business needs

Budget, Vendor & Risk Management:

Own the UK Operations budget, planning accurately, managing costs, and ensuring value

Lead vendor management (cleaning, maintenance, security, etc.) and review/switch partners as needed

Ensure business continuity through robust risk assessments and planning (e.g. for building issues, outages, emergencies, etc.)

Coordinate with IT to ensure all workplace tech (e.g., connectivity, meeting rooms) is working smoothly

What we are looking for:

Approachable and confident engaging with all levels, including leadership

Strong experience in Office/Operations/Facilities Management (ideally in international/fast-paced environments)

Solid project management skills

Great stakeholder and communication skills

Experience managing budgets and external partners

Culturally aware and adaptable

Health & Safety knowledge or certifications (IOSH/NEBOSH) would be a plus