Our departments Customer Care

We're the face and voice of Prima, providing a great service and a quick response.

What we do We are here to keep our customers smiling

Our Customer Care team is the first port of call, answering questions, solving problems and dealing with all the paperwork.

What we look for How to stand out from the crowd

We wanted to give you a few tips for standing out at the interview stage. Firstly, research Prima and the specific role you're applying for. We'll want to know why you're a good fit for both. Also, be clear about where you see yourself going, as well as your current strengths and weaknesses. Transparency is big here. We want team players, who can also work independently, with a focus on results.