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Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 4 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Chief of Staff to join our People team.

This team is the team behind the teams.

They attract top talent, help individuals grow and foster a unique culture, where people can be themselves and thrive. As part of this team, you’ll be helping to make Prima the best place to work – for everyone.

We’re looking for a Chief of Staff to join our People & Culture team. You will work closely with our Chief People & Culture Officer and her leadership team to drive strategic projects which will not only empower our employees but also accelerate our growth.

As a Chief of Staff, you’ll take ownership of key strategic projects that shape our People Agenda and deliver operational excellence. You will adopt a data-driven approach to facilitate decision-making, optimize processes, and support the team in executing key business priorities. This role requires someone with strong analytical skills and the ability to translate insights into compelling narratives. You’ll demonstrate a consulting-style approach together with a problem-solving, “can-do” mindset and display a genuine passion for working at the intersection of people and business strategy.

Excited to make an impact? Here’s what you’ll be working on:

What you’ll do:

Manage Strategic Projects: Lead cross-functional projects sponsored by the People & Culture team, focusing on improving employee experience, operational efficiency, and aligning with company-wide business objectives.

Data-Driven Insights: Use quantitative and qualitative data to analyze trends, generate insights, and provide recommendations which inform strategic decisions in areas such as workforce planning, talent management and organizational development.

Business-Oriented Approach: Ensure that all projects are aligned with the broader business strategy and that they deliver a measurable benefit. Work closely with leadership to translate company objectives into actionable people and culture strategies.

Challenge Assumptions: Test assumptions in order to support our objective of attaining “best in class” from a talent acquisition, talent management, retention, and employee engagement perspective.

Performance Metrics: Establish and monitor key performance indicators (KPIs) and the People & Culture team’s OKRs (objectives and key results) to track the success of strategic initiatives, ensuring alignment with the company’s goals and, importantly, our values.

Collaboration & Communication: Work closely with internal stakeholders, including the People leadership team, Finance, and senior leaders to gather input, communicate project progress, and drive initiatives to successful completion.

Continuous Improvement: Work with and support the People leadership team to proactively identify areas for process optimization and contribute to building a culture of continuous improvement and innovation within the People & Culture team.

Financial Planning & Budgetary Control: In consultation with the Chief People & Culture Officer, and in collaboration with Finance, manage the year end financial and workforce planning process for the People team. You will also own the monthly cost monitoring and quarterly re-forcasting processes on behalf of the People & Culture team.

ExCo & MI Reporting: Compile and deliver monthly People Dashboard together with ad hoc MI as required by the business.

What we’re looking for:

Minimum of 2-3 years of experience in strategy consulting, business analysis, and/or strategic project management, ideally within HR, People Operations, or related functions.

Strong analytical skills with proven ability to use data to support decision-making and strategy development.

Proficiency in data analytics tools such as Excel, Google Sheets.

Excellent problem-solving skills and a business-oriented mindset, with experience working in demanding, fast-paced, high-growth environments.

Ability to present findings and recommendations clearly to both technical and non-technical audiences.

Strong interpersonal and communication skills, with a track record of collaborating effectively across multi-disciplined stakeholder groups.

Knowledge of HR processes and People & Culture best practices is highly desirable.

Fluency in English is required.

Why you’ll love it here

We want to make Prima a happy and empowering place to work. So if you decide to join us, you can expect plenty of perks..

🤸 Work Your Way: Enjoy hybrid working, with a mix of home and office days. Plus, for up to 30 days per year, work from anywhere.

🏁 Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.

🌈 Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.

Think you’re a match? Apply now.

At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.

Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at accessible.recruiting@prima.it. Let’s build the future of insurance, together.

Chief of Staff - People & Culture

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