Prima is an Italian tech company that has been disrupting the insurance industry since its launch in 2015, achieving €170 million investment since 2018. Prima now boasts over two and a half million active clients and has started its international expansion, opening new offices in the UK and in Spain.
Our goal is to be the most successful Insurtech and best insurance provider in Europe, measured by the value that we can create and share with our customers.
The purpose of the IT Support Engineer is to provide timely and effective technical support to end-users and internal IT teams, ensuring the optimal functioning of hardware, software, and network systems. This role is instrumental in minimizing downtime, improving user satisfaction, and enhancing the organization's operational efficiency. Key responsibilities include troubleshooting technical problems, implementing solutions, and offering guidance to users, thereby promoting a seamless and secure IT environment.
Specifically, as an IT Support Engineer, you will:
You are the ideal candidate or applicant if you meet the following requirements:
Nice to have
Research shows that some people are less likely to apply to jobs unless they meet every single criteria. At Prima we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. You might still be a great fit!
We will give you all you need to express your talent and work at your best:
We will evaluate salary and contract terms during the interview, in order to ensure you an offer adequate to your experience and to your competence.
The employment is Full Time. This role is office based (Piazzale Loreto 17, 20131 Milano).
Prima is an equal opportunity employer that is committed to diversity and inclusion in the workplace. The company prohibits discrimination of any kind based on race, colour, sex, religion, sexual orientation, nationality, disability, genetic information, pregnancy, or any other protected characteristic as outlined by national laws.