Milan - Italy Engineering Manager (Leads & Customer Management)


Descripción del puesto

Is it a thrilling opportunity in a dynamic environment which is constantly evolving what you are currently looking for? Are you curious to see how a company that operates in the Insurance sector provides a great experience at a great price to its customers using cutting-edge technologies to create and sell its products? Then, we are happy to inform you that you have just got a ticket to the fast lane!

IT technology lies at the very core of everything we do and our Engineering and Product departments are composed of passionate and innovative people who never stop learning and developing their skills employing the latest stacks and methodologies.

At Prima, you could take on a whole new challenge. As part of our global community, you’d be in the driving seat of your career; learning and growing with a top-tier team around you. Prima is a place where no matter who you are or what your role is — your voice is valued.

Back in 2015, we embarked on a mission: to provide great value car insurance that is designed for everyone. And we’ve come a long way, we’ve created a culture where we can fuel each other’s success. But we need your expertise, as we steer things in a new and exciting direction.

You’re probably thinking… ‘That sounds pretty good’. We agree.

As well as great colleagues and engaging projects, there are loads of ways we can help you do the best work of your life. We’ve shaped our offering to place a focus on wellbeing, autonomy and development. We see benefits as the fuel that will empower you to succeed, if you decide to embark on this journey with us.

🤸🏽‍♂️ Working in a way that works for you
We believe in work-life balance and flexibility. Whether you like working from the office, home or a mixture of both. We’ll help you find a balance that works best for you. We even have a policy that means you can work from any location for 30 days a year. We trust you to steer us forward.

🏁 The freedom to explore the possibilities
We may move fast at Prima, but we move together. We’re invested in your growth; so we’ll give you access to a teaching and learning marketplace. And you’ll have regular sessions with your manager to establish a personal growth plan.

🌈 Our winning formula: happy and high-performing
From private medical insurance to discounted gym memberships and wellbeing initiatives: we’re here to support you. We know how important your health and well-being is, so we’ll go the extra mile to help you when we can.

We are looking for an experienced Engineering Manager to lead one of our teams in our Leads & Customer Management domain. The ideal candidate should possess good technical expertise in software development, enthusiasm for building an environment that enables the development of high-performing teams and demonstrates strong leadership.
In the Leads & Customer Management domain, our main focus is our customers. We are supporting the journey of our 2 million monthly active visitors on our platforms across Spain, UK and Italy. This includes our commercial websites, as well as the personal areas on web and mobile. As an Engineering Manager, you would lead one of the teams owning a part of this journey.

You will be responsible for:

- Creating and maintaining a strong partnership with the Product team and other stakeholders to deliver value for your customers.
- Making sure that the technical solutions chosen together with the team meet business demands and are aligned with the technical vision of the company as a whole
- Ensuring the system complies with the maintainability, reliability, scalability and security requirements set by the company
- Defining and monitoring the most appropriate Software Development Life Cycle (SDLC) metrics
- Supporting the development team so that the most important initiatives are delivered on time, with a high quality level
- Ensuring a team composition suitable for achieving set goals
- Promoting the training, growth and engagement of every tech member of the team
- Creating and maintaining a safe and exciting work environment


- Ability to lead with humility and empathy, respecting and learning from the perspectives of others
- Strong English communication skills and demonstrated ability to present complex technical information in a clear and concise manner to a wide variety of audiences
- Experience about people development (mentorship, coaching)Be comfortable having architecture discussions with Engineers and feature/strategy discussions with Product Managers
- Ability to define properly the team capacity needs in order to fulfil planned team initiatives
- Ability to track initiatives progression, spot bottlenecks and suggest solutions to remove impediments
- Extensive experience with agile development methodologies

In addition to the basic requirements, these could be helpful:

- Experience with cross-functional teams
- Experience with customer facing platforms
- Experience in leading a frontend team
Prima is a community made up of talented and ambitious individuals. We offer equal employment opportunities and are oriented towards diversity and inclusion in the workplace. 

We prohibit discrimination of any kind based on race, colour, gender, religion, sexual orientation, nationality, disability, genetic information, pregnancy or other protected personal characteristics, as defined by national laws.

If it sounds like we’d be a good fit for each other, even if you don’t match all the requirements, please do apply! 



Posibilidad 100% remoto
Milan -Italy
Función del puesto
permanent employment